My experience with stdcheck.com was overall very pleasant. Your staff is very professional and the results came back extremely quick. Thank you for making this process as easy as possible.Female, 33 years old, CA
STD Testing Frequently Asked Questions
Should I get tested for STDs?
If you have symptoms of an STD, it's important to be tested. Some common symptoms of STDs include sores on the genitals, discharge from the penis or vagina, itching, and burning during urination.
But remember, many infections often do not cause any symptoms. Many people have sexually transmitted infections and never know it. Many people get or spread infections without ever having symptoms.
If you've had sexual contact with another person and did not use a condom, female condom, dental dam, or other barrier, it's a good idea to talk to your health care provider about STD testing. Getting tested can put your mind at ease or get you (and your partner) needed treatment. It's also important to learn about ways you and your partner can protect yourselves in the future by practicing safe sex.
Where can I get an STD test?
Choose from one of our 2,000 locations to get tested. You must first place your order online before you visit your chosen testing location. Click here to enter your zip code and find a location near you.
Which STD test do I need?
There is no single test for every sexually transmitted disease - tests are specific to each infection. Remember, if you are at risk for one STD you are at risk for all STDs. Our comprehensive 10 test panel will test you for Chlamydia, Gonorrhea, Oral Herpes, Genital Herpes, HIV I, HIV II ,Hepatitis A, Hepatitis B, Hepatitis C and Syphilis. Click here to use our test recommendation system to build a panel that is right for you.
How are STD tests performed?
All of our STD tests are performed using either a small blood or urine sample. There will be no swabbing or physical examination necessary.
Chlamydia and Gonorrhea tests are performed via a urine sample. HIV, Genital Herpes, Oral Herpes, Syphilis, Hepatitis A, Hepatitis B, and Hepatitis C tests are performed via a blood sample.
What makes STDcheck.com different than other testing services?
We have the best pricing in the industry and we offer our clients world class customer service. You can call us 24/7 at 1.800.456.2323 or chat with us live.
Is a physical exam necessary to get tested?
No, all the tests that we offer are performed using a small blood or urine sample. There is no swabbing or physical exam necessary.
Chlamydia and Gonorrhea tests are performed via a urine sample. HIV, Genital Herpes, Oral Herpes, Syphilis, Hepatitis A, Hepatitis B, and Hepatitis C tests are performed by a blood sample.
Do your tests require me to follow any special instructions before visiting the testing center?
If the panel that you purchase includes Chlamydia or Gonorrhea, please do not urinate for at least 1 hour prior to your visit to the testing center. Fasting or any other preparation is not required.
How quickly will my results be available?
Most results are available within 24-48 hours after your visit to the testing center. Certain tests like the HIV early detection test may take an extra day to fully process. Certain states also have regulations that require additional processing time. Although rare, small delays occasionally may happen. We are the only testing service that has the ability to provide you with partial results as they become available. Call us anytime at 1.800.456.2323 to get an update on your results.
Can I get the same STD multiple times?
Yes. Getting treated for an STD once does not guarantee that you will not get the same STD again. You should get tested if you have had any sexual contact regardless of weather you have had previous treatment. Reinfections are common and happen all the time.
What is the window period for the HIV Early Detection test?
Our HIV RNA early detection test detects the HIV virus directly, reducing the time between infection and detection to 9-11 days. It is the most accurate and the most sensitive test on the market. It is also the only early detection test that is FDA approved.
Can I access my STD test results from my mobile phone?
Yes, your results will be available in PDF format, attached to your "results ready" email. Most smartphones have the ability to open PDF files.
Do you accept health insurance?
No, we do not accept health insurance at this time. Most insurance companies require a doctors visit before they cover your testing cost. Also, health insurance deductibles are usually higher than what we charge for our testing services. We do, however accept Health Savings Accounts(HSA). You can pay using this option when you order your test.
Can I pay for testing with my Health Savings Account (HSA)?
Yes, STD testing is an eligible medical expense. You can pay for your test using your HSA debit card.
What will your charge appear as on my credit card?
To protect your privacy, our charges appear as "PFK Services". We accept all major credit and debit cards.
What is your cancellation policy?
You may cancel your order at anytime before your visit to the test center. Refunds will be issued within 24-48 hours of cancellation.
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Your STD testing service is phenomenal! The staff at the test center was very friendly, and the whole experience was quite pleasant.
Male, 29 years old, TX -
Results were available way quicker than I expected, and your test center was only 2 miles away. Very satisfied.
Male, 38 years old, MN -
Your customer support staff was very knowledgeable and answered all my questions with the utmost professionalism. Thank you!
Female, 41 years old, MA
